Accessibility Statement for Soho House Clearance

Soho House Clearance is committed to making the clearance area inclusive and usable for as many people as possible. This accessibility statement explains the measures we have taken to support accessibility within the Soho House clearance area, the standards we aim to meet, and how you can request further assistance. Our goal is to ensure every visitor can access clearance information and services with dignity and independence.

We design the clearance pages and physical signage with clear structure and consistent navigation. The site and area aim to follow the Web Content Accessibility Guidelines WCAG 2.1 AA where applicable, and we continually review content to reduce barriers for people with disabilities. This includes attention to color contrast, readable fonts, predictable layout and scalable text so that the Soho House clearance experience is as equitable as possible.

We provide active support for assistive technologies. Screen-reader support is considered in markup, semantic headings, and alternative text for visual elements. Our aim is to ensure that screen-reader users can navigate the Soho House clearance section logically, find essential information quickly, and understand interactive elements. We test with common screen readers to maintain compatibility and improve the experience.

Keyboard navigation is a core part of accessibility for the Soho House clearance area. Visitors who rely on keyboards, switch devices, or other input methods can move through content and controls without a mouse. We provide visible focus indicators and logical tab order so that keyboard users can locate search controls, product lists and call-to-action buttons.

Key keyboard features include:

• Ability to reach menus and clearance item lists using the Tab key and Shift+Tab.
• Activation of controls with Enter and Space keys.
• Skip-to-content options for quicker access to main clearance offers.

The accessible Soho House clearance area also considers sensory and cognitive accessibility. We use plain language, consistent component patterns, and avoid unnecessary distractions. Where applicable, we include text descriptions, clear labels for form fields, and visual cues that are supplemented by text so users can engage with clearance content in multiple ways.

We are committed to ongoing testing and improvements. Our accessibility checks combine automated tools, manual audits, and usability testing to identify issues across the SohoHouse Clearance pages and physical clearance signage. When improvements are made, we document changes and prioritize fixes that most affect access. Accessibility is an evolving effort and we welcome continued examination and refinement.

If you need support or require a reasonable adjustment related to the Soho House Clearance area, please contact our accessibility team using the designated accessibility request channel listed on the main accessibility page or by speaking with a staff member on site. We cannot provide direct contact details here, but all requests will be handled promptly, with privacy and respect for individual needs. Typical adjustments could include additional descriptive information, assistance locating clearance items, or alternative formats.

For reporting barriers or requesting further accessibility measures, we aim to acknowledge requests and provide next steps within a reasonable timeframe. We monitor and review accessibility performance regularly, and we maintain internal processes to track issues until they are resolved. Visitors can expect clear communication about the status of accommodations and any temporary limitations that may affect clearance access.