Insurance and Safety — Soho House Clearance

At Soho House Clearance we place safety and insurance at the heart of every job. As an insured rubbish company we understand that professional waste and clearance work carries risks that must be managed and transferred through robust insurance cover and diligent operational controls. Our approach is built around clear policies for public liability insurance, staff training, appropriate personal protective equipment, and a repeatable risk assessment process to protect clients, property and the public.

Public liability insurance is the primary shield for clients and our team when incidents occur near or on your premises. We maintain comprehensive public liability cover that is proportional to the scale of the works undertaken — from small flat clearances to larger domestic and commercial clear-outs. Our policies are designed so that an insured waste removal company like ours can respond quickly in the unlikely event of accidental damage, personal injury or third-party claims. Transparency about coverage levels and claims handling is central to our client communications.

Compliance with regulatory standards and the needs of our customers is non-negotiable. As an experienced insured rubbish removal service, we continually review our insurance arrangements and operational procedures to reflect evolving legislation and best practice. We document evidence of insurance, maintain up-to-date certificates and ensure our teams are briefed on the practical implications of cover limits so that on-site decisions reduce risk exposure at every stage.

Safety Management and Staff Training

Staff competence is a cornerstone of safe clearance operations. All employees undergo structured induction training that covers manual handling, safe use of vehicles, hazardous materials awareness and customer interaction protocols. We operate as an insured junk removal company with a training matrix that records qualifications, refresher dates and task-specific competencies. This process ensures that every operative has the skills required to work safely and to recognise when activities fall outside our competency and require escalation.

Personal protective equipment (PPE) is supplied and enforced on every site. Our standard PPE pack includes high-visibility clothing, safety boots, gloves suitable for waste handling, eye protection and respiratory protection where dust or biological hazards are present. We maintain a clear PPE policy: supervisors must enforce PPE use, inspect equipment condition and replace items as needed. The list below summarises typical PPE used by an insured waste removal company team:

• Hard-wearing safety boots with toe protection
• Cut-resistant gloves for glass and sharp objects
• Disposable or reusable masks where dust or bio-waste is likely
• High-visibility jackets for roadside or public-space work
• Protective eyewear for demolition or high-risk tasks

Training is not a one-off event. We run regular toolbox talks, scenario drills and competency checks so that our operatives remain current with safe working practices. All training outcomes are recorded and form part of the competence evidence an insured clearance company should present when asked by clients or regulators.

Risk Assessment and On-Site Procedures

Every job begins with a documented risk assessment and safe system of work. Our risk assessment process evaluates site-specific hazards, access constraints, traffic, utilities and any materials that require specialist handling or disposal. This structured assessment determines the crew size, plant required, PPE level and whether additional permits or third-party coordination are necessary. An insured waste removal company must be able to demonstrate a repeatable risk assessment format and live records of on-site inspections.

We produce a site-specific method statement for medium and high-risk jobs. These Risk Assessments and Method Statements (RAMS) set out step-by-step how a task will be completed safely and how responsibility is allocated on site. Our supervisors conduct a pre-start briefing with the client or site representative and document controls such as cordons, traffic management, lifting plans and emergency procedures. Where specialist waste is present, we use licensed carriers and licensed facilities to ensure legal transfer and disposal, maintaining compliance with environmental and health & safety legislation.

Commitment to safety and insurance integrity is not just about paperwork. It is an operational culture we embed through regular monitoring, incident investigation and continuous improvement. If a minor incident occurs, it is recorded, investigated and corrective actions are implemented promptly. As an insured rubbish removal company, we know that a proactive safety culture reduces the likelihood of claims and ensures that clients receive reliable, professional service. Soho House Clearance is committed to maintaining the highest standards of public liability cover, staff training, PPE provision and a rigorous risk assessment process to deliver safe, insured clearance services every time.